Magento Support and Maintenance Services

Exinent provides Magento support and maintenance services for eCommerce stores that are built on Magento. Majority of our clients stay with us after their site launch for their psot launch site mainteance and support.

Exinent offers ongoing monthly support and maintenace packages to keep your E-commerce run smoothly with out any issues.


Our Monthly Support Packages

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Magento services

Starter 

Standard

Advanced 

 

5 Hours per month

10Hours per month

15Hours per month

Helpdesk support

General/Technical consultation

Product updates

Graphics updates – Banners/product images

Magento extension installation/upgrade

Training

Bug fixes

Magento Customizations

Phone support

Integrations with 3rd party systems and services

Magento version upgrades

Development of additional features

Monthly traffic stats & analysis, recommendations on the coming month

Monthly google analytics recommendations implementation

Google sitemap submission

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Monthly support package with 6months commitment

Exinent also offers blocks of hours to purchase and you can use those hours towards the developmenet needs you have and on as needed basis.

 

Starter 

Standard

Advanced 

Packages $599 $1099 $1499
Number of Hours 5 Hours 10 Hours 15 Hours
 


 

Benefits of Magento Support and Maintenance Services

 

Magento HelpDesk Support and Technical Training

 

Magento Version and Software Upgrades

 

Magento Extension and Feature Updates

 

Magento Custom Theme Updates and Changes

 

Magento Bug Fixes and Error Resolutions

 

Magento Security Auditing and Safety Upgrades

 

Magento Performance Monitoring

 

Magento Code Optimization

 

Magento Search Engine Optimization (SEO) Improvements

 

Magento Managed Services Package


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