
About Client
Jovial Foods manufactures and sells Gluten-free and Italian-made food products such as pasta, sauces, flour, grain, amongst others, to both distributors and consumers. Founded by a husband-wife duo Carla Bertolucci and Rodolfo Viola, they have their headquarters in Connecticut. Since their inception, they had a rapid growth in sales, which enabled them to start selling online to direct customers through their websites:
www.jovialfoods.com and www.bionaturae.com.
The Problem
Prior to partnering with Exinent for Magento maintenance, support services, and custom development, Jovial Foods was struggling with their previous offshore Magento partner on the below challenges. They also required specific functional enhancements to their websites-which were the key drivers for improving their business operations and future growth.