Shopify Support and Maintenance
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Site Support and Shopify Maintenance Services
Want to achieve the best from your Shopify website? We will handle all crucial issues for you such as upgrades, security patch installations, bug fixing, design updates, customization, plugin integrations, and performance enhancements. Our Shopify Maintenance and Support package helps you seamlessly manage your online storefront and ensures that you are getting every advantage from your website.
Our Maintenance team tracks all Shopify updates and security alerts across your eCommerce platform, as well as, from Third-Party vendors to ensure that your website stays up-to-date. Our Support Team is available 24/7 for any issues with your Shopify website as a part of our maintenance plan.

Your Dedicated Shopify Support Service Team
Whenever your Shopify website requires an upgrade, security patch, design implementation, and bug fixing- we are here to help. Our maintenance team will replicate and resolve the issues during off-business hours to ensure an effective action. This ensures that your online business is not affected in the due course of the maintenance activity.

Our Monthly Shopify Support Packages
Shopify Support Packages | Starter | Standard | Advanced |
---|---|---|---|
Packages | Contact Us for a Quote | Contact Us for a Quote | Contact Us for a Quote |
Helpdesk Support | |||
General/Technical consultation | |||
Product updates | |||
Graphics updates – Banners/product images | |||
Shopify App installation/upgrade | |||
Training | |||
Bug fixes | |||
Configuration Management | |||
Security Patches | |||
New Feature Development | |||
Critical Support | |||
Shopify Customizations | |||
Phone Support | |||
Integrations with 3rd party systems and services | |||
Dedicated Account & Project Manager | |||
Shopify version upgrades | |||
Development of additional features | |||
Google sitemap submission | |||
Monthly traffic stats & analysis | |||
Monthly Google Analytics |
See what our customers are saying about our services:
Lori
“Exinent was able to fix my recurring website issues that my previous development team had been trying to solve for months but couldn’t. I’m so excited to now be able to move on to the fun site enhancement projects I had been putting off for so long while we kept putting out fires.”
Richard Arnold
“We recently used Adi’s firm Exinent to upgrade our Magento E-Commerce platform for our website. Our experience in working with her firm was excellent as they came in on time and on budget, which I have found to be a rarity in the world of website development and maintenance. I would highly recommend Exinent if you are considering any work of that nature.”
Patrick Murphy
“Working with the Exinent team on developing our Magento storefront has been excellent. Their team is knowledgeable, efficient, & has helped make the fronted & backend of our website work well for our complex business needs. I look forward to a long successful partnership.”
Shopify Managed Services Package
Select the Shopify Support and Maintenance Service package from Exinent, and receive the following services for your eCommerce store and online business:
Help Desk Support Plugin Updates Extension Installation
Theme Updates Version Upgrades Backup Support
Security Auditing Performance Monitoring Bug Fixes
Online Training Speed Optimization Code Review
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