7 questions to ask when hiring a Magento agency


Magento is one of the leading platforms for developing e-commerce websites and a common choice among marketers. However, it’s not just a web development platform; it’s a complete ecosystem. Choosing a top Magento agency that helps with the product’s backend and front end is crucial. If you are thinking about developing a Magento E-Commerce website for your business, you may have a few questions about how it all works. If you are planning on hiring an agency to help you with your Magento website, there are specific questions that you should ask. This blog will cover all the significant questions you should ask when hiring a Magento development company.

Why do you need to hire a Magento agency?

You might need to hire a Magento agency in the USA for many reasons. You may need help developing or designing your online store, or you need assistance managing and maintaining it. Whatever your needs, a top Magento agency can help you achieve your goals. Magento is a complex eCommerce platform that can be challenging to manage independently. A top Magento agency has the experience and expertise to help you build and maintain a successful online store. They can help you with everything from selecting the right hosting and domain to designing and developing your store. And once your store is up and running, they can help you with ongoing maintenance and management. If you’re serious about building a successful online business, you must partner with a top Magento agency. They can help you overcome the challenges of setting up and managing a Magento store, and a Magento support agency will be there to help grow your business. Contact a top Magento agency today to get started. Here, discussed below, are 7 essential questions to ask when hiring Magento developers’ services:

1. Are you Magento certified?

Magento’s e-commerce platform is highly complex and versatile. The important thing is to know whether the agency is Magento certified or whether they are Magento Certified Solution Partners. Checking certified is a great way to do it if you want to know how to hire Magento development services. The Magento Certified Developer exam is designed to test the knowledge of the Magento platform and prove that agencies have the skills to build high-quality Magento applications. Passing the exam is a great way to stand out from the crowd and show your clients that you’re a true Magento expert.

2. How Long Has Your Magento Support Agency Worked with the Magento Platform?

Always ensure a top Magento agency has a team of experts who have worked for many years with the Magento platform. Magento constantly evolves, so you need an up-to-date agency on the latest features. Exinent has worked with the Magento platform for many years. We have a team of experienced Magento developers who are familiar with the platform and its features. We have helped many businesses build their online stores using Magento. Magento is the best eCommerce platform available. It is very flexible and can be customized to meet the needs of any business. Magento also has a large community of developers and support staff who are always willing to help. If you are looking for a top Magento agency to help you build a successful online store, then Exinent would be a perfect choice. We have the experience and expertise to ensure that your store is successful. Contact us today to learn more about our Magento services.

3. How does your Magento agency handle quality assurance and perform tests?

How does your Magento agency handle quality assurance and perform tests

No matter how experienced your agency is, mistakes can happen. That’s the main reason to know their quality assurance and testing procedures. Find out what quality measures they have and how they perform tests. You can ask several questions, like What tools do you use for QA testing? How do you handle bug fixes? How do you perform QA testing? Who is responsible for QA testing?

In addition, at our Magento agency, quality assurance and testing are taken very seriously. We have a dedicated team of quality assurance specialists responsible for ensuring that all our Magento projects meet the highest standards. We perform regular tests on our projects to ensure they function correctly.

4. What are the completed Magento projects to use as a reference?

Whenever you’re hiring a Magento agency, always ask for references. Ask for examples of their previous work to get an idea of their skills. Try to check all the references they provide, so atleast try to ask for 3 references. Please take a look at the website they built. Following this step, you can get a better idea of their levels.

5. How do you communicate with clients?

Communication plays a key role while working with the Magento agency. Be sure that the Magento support agency can communicate with you properly and explain the process that works for you, as some people prefer communication through email, phone calls, etc. Find out the best medium of communication that suits your business. Always check how they will keep you in the loop and how often they check with clients and handle project updates.

6. What are their security policies?

It can be possible to fear for your data while trusting an outsourcing Magento support agency, but every good agency is aware of that. The security system of any top Magento agency should be excellent for keeping your data confidential. If you are working with a trusted Magento agency, they will take the proper measures to keep your data confidential and safe. Some of them are discussed below:

  • Non-disclosure Agreement (NDA): A legal document between you and your Magento agency will be signed stating that you will not share critical data without your permission.
  • Code Transfer: If you are transferring any intellectual property over the code or technology, make sure you don’t have to pay any fees for using the technology or code.

7. How is the post-deployment support?

Quality testing and deployment should be your priorities if you want to make a successful e-commerce project in the long run. Always keep a proper understanding of what to expect from project deployments and what will happen after deployments. Please ensure the rollout process is done correctly to protect your customers from technical or functional issues. After completing the deployment, your Magento agency should focus on your store’s smooth and proper maintenance. Leading agencies like Exinent always provide 24/7 support to fix any errors quickly.

Final Words:

Asking the right questions when hiring a Magento agency is vital so that the top Magento agency you hire is the best for your business needs. The 7 questions listed above are a great starting point for any ecommerce owner looking to hire a top Magento agency. Every business has different requirements; a Magento agency that is considered a perfect fit for one business may not be the best fit for another. Therefore, by asking the right questions, you can identify the Magento developer that fits your business. Hiring a Magento expert developer that offers Magento 2 Migration, Magento Headless Commerce, and other essential services will be best. If you want to hire a Magento developer or know how much it costs to hire a marketing agency, please get in touch with us. Our experts will always be happy to provide the best solutions for your business requirements.

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About Exinent

We Are A Certified E-Commerce Development Agency Based In North Carolina, USA.